Auto tab columns on Dynamics CRM Forms


Tabbing in CRM is currently top to bottom and can we customized to change from left to right. But as per business requirements, we don’t have an option to auto tab the high priority columns first and ignore the order. Requesting MSFT to work on this

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Category: Customer Service Hub (56)

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Alert Popup Functionality in Dynamics 365


Our business requirement is to have alert popups whenever a new email/phone/chat activity is dynamically created in CRM. The popup should mention key information regarding the activity and would force the agents to work on this instantly . Ex: as reference 1. popup which triggers on CRM forms ...

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Category: Customer Service Hub (56)

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Needs Votes