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Our business requirement is to have alert popups whenever a new email/phone/chat activity is dynamically created in CRM.
The popup should mention key information regarding the activity and would force the agents to work on this instantly .
Ex:
as reference 1. popup which triggers on CRM forms using javascript must be shown on home page or every page the agent opens in CRM when activity is created.
2. attached a image which shows from CRm , whenever email is not sent for 24 hrs , it popups a message before launching crm instance. this would also be similar to our requirement.
The popup should mention key information regarding the activity and would force the agents to work on this instantly .
Ex:
as reference 1. popup which triggers on CRM forms using javascript must be shown on home page or every page the agent opens in CRM when activity is created.
2. attached a image which shows from CRm , whenever email is not sent for 24 hrs , it popups a message before launching crm instance. this would also be similar to our requirement.
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