Replies on the same email thread (with same subject) after it is un-tracked, still getting tracked into CRM


Replies on the same email thread (with same subject) after it is un-tracked, still getting tracked into CRM. here is the scenario: 1. There is an email that is tracked using Dynamics 365 App for Outlook which is Sent to a customer. This creates the email activity in Dynamics 365 as expected. 2. ...

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Category: Email Management and Outlook Integration (259)

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