Associate a contact with account automatically
I would like the ability to auto associate a contact with an account by matching the contact's email domain suffix with a list in the account record. This will be helpful when a contact registers via the customer self-service portal; their case will automatically be registered to the account rath...
Category: Account, Contact, Calendar and Activity Management (670)
Convert email responses to portal comments
When someone replies to an email, only the response should show up in the portal as a portal comment rather than the whole email thread. Maybe the outgoing email should say something like "reply above this line" so that anything above the line will show up in the portal.
Category: General (264)