User Profile

Canada - Ability for Employee to process refunds through referenced/Linked refunds for interac cards


Currently, interac cards are not supported for referenced/linked refunds through adyen connector. This is imperative to have similar experience for employees/customers to have referenced cards refunds for all card types. As a retailer, where our business is growing, it becomes important to have a...

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Category: Payment processing (117)

STATUS DETAILS
Declined

Ability to Perform Positive or Negative Exchange for Linked Refunds along with all combination of refund methods


Currently, Dynamics POS only supports where Cashiers can process a refund to the card that was used during the original transaction, even if the card isn't presented for the return. Linked refunds for cash-and-carry transactions that use credit or debit cards Linked refunds for customer orders th...

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Category: Order processing and fulfillment (67)

STATUS DETAILS
Needs Votes

Returns Flow - Usability Challenges - After Turning on " Unified Returns Processing" through feature management


Return flow has been enhanced to capture the returning now and available to return, but when an associate performs return with receipt, typically the customer will not return every item in the receipt, now the associate is having to go through every line to select the quantity along with reason c...

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Category: Order processing and fulfillment (67)

STATUS DETAILS
Planned