graphical layout of conversations/cases by color and for each channel different sound
Good morning, we kindly request the possibility to differentiate the graphical layout of conversations/cases by color and to differentiate the notifications for each channel by different sounds.
Thanks
STATUS DETAILS
New
Reminder notification
Hi,
I would like to send a reminder for cases and receive notifications when a case has been prompted.
Furtherm...
STATUS DETAILS
New
customize chat interface colors
Hi,
I’d like to propose a new feature that would enhance the user experience of our chat interface: the ability to customize interface colors based on individual customer preferences.
This functionality would allow the supervisor to configure the color scheme of the chat...
STATUS DETAILS
New