Show Omnichannel Widget on Portal only if there is an active agent


At the moment it seems that the widget is available all the time unless you set your working hours. Would only want the chat widget to be shown when there is an online agent available (logged into the omnichannel customer service app)

Read more...
0 Comments

Read more...
0 Comments

Category: Omnichannel for Customer Service (152)

STATUS DETAILS
Completed