Live chat widget - show typing activity during thinking type by default
Live Chat's (via. omnichannel chat bot) slow response can be a cause of abandons. Hence it is extremely useful to display typing indicator (a progressive ...) to keep the session truly engaged.
Expectation: Live chat widget (via. omnichannel...
STATUS DETAILS
New
SMS ability in Dynamics 365 Sales
Hello,
Dynamics 365 Sales has the feature we as customers can enable and start using with simple configuration for existing providers such as: Azure communication services, Twilio etc. We have implemented it using ACS and our agents love it.
Immediately aft...
STATUS DETAILS
New