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Live Chat's (via. omnichannel chat bot) slow response can be a cause of abandons. Hence it is extremely useful to display typing indicator (a progressive ...) to keep the session truly engaged.
Expectation: Live chat widget (via. omnichannel chat bot) should display typing activity/indicator by default (or) when its configured in Copilot studio.
Currently, it doesn't display this even though we explicitly add typing indicator activity in copilot studio.
PLEASE IMPLEMENT THIS ASAP.
STATUS DETAILS
New
