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Category: Case Management (16)

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New

CloseIncident action also de-activates BPF that is associated with Incident record


When we resolve a case(incident) from a specific case record from the ribbon button "Resolve", system resolves the case and also de-activate(Abandon) if any active BusinessProcessFlow(BPF) associated to it.


However, when we resolve the same case using CloseInc...

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Category: Case Management (16)

STATUS DETAILS
Needs Votes