Keep original start date on Customer Journey
Currently the "start date" of a Customer Journey needs to have some slack - the date needs to be in the future. This is a problem when an active Customer Journey needs to be "taken offline" if some changes needs to be made. When the Customer journey should "go liv...
Use Advanced Find in Dynamics Marketing
It doesn't seem possible to access "Advanced Find" in D365 Marketing. The little "funnel" icon that can be found at the top in D365 seems to be missing in in the D365 Marketing app.
"Timeout" for Trigger should be optional
The "timeout" value for a Trigger in a Customer Journey defaults to 0 days. If I simply create a Trigger with the timeout set to its default value I will get a warning saying that "Trigger expires before to the customer journey start date". It would be better if the timeout...
Members not populating in static segment
We have created a static segment with two contacts. The segment is live, but the "Members" tab of the segment show no members. So when using the static segment in a Customer Journey no mails are sent to the contacts in the static segment.
Environment: dmrkt1009pv007.crm4...
Possibility to add template to Email Marketing mail created from Customer Journey
When using "quick create" to create a Marketing Email directly from the Customer Journey (using the "New" button on the Marketing Email tile) it is not possible to select a template. To set the template we need to click "Edit" on the Marketing Emil tile after the ...
Not possible to select draft emails in Customer Journey
When selecting the Marketing Email in the Customer Journey by using "search" on the Marketing Email tile properties, it is not possible to select "draft" emails.
But when creating a new Marketing Email using quick create from the Customer Journey a draft email...
Possibility to see number of contacts in segment group
In the Customer Journey designer, on the segment group tile, it would be useful to see the sum of contacts that is the result of the "segment merge logic" applied to the segments in the segment group.
Unable to create a Trigger with no tile in the "true" path
I want to create a Trigger that performs some action only on contacts where the trigger condition is NOT fulfilled (after the trigger timeout expires). So I create a Trigger with a tile in in the "false" path, but keep the "true" path empty. When I check my Customer Journey...
Marketing e-mail not sent to all contacts in segment
In environment https://dmrkt1009pv007.crm4.dynamics.com we have a customer journey ("DK_eventenkeltflöde_171213") with a segment group containing a segment ("DK_analystest_171130"). This segment has 7 contacts in in, but when reviewing the inflow to the segment gr...
Contact not being processed in tile in CJ, still passes through to next tile
In environment https://dmrkt1009pv007.crm4.dynamics.com we have a CJ named "Jenny_CJ_Splittertest_171130". The first segment group in the customer journey contains 11 contacts. The next step in the CJ - the marketing email - has been sent to 10 of these contacts, while 1 contact...