Configure refresh rate
Current situation is that Inbox views are auto refreshed every five minutes. Representatives can manually refresh the view by using the Refresh icon.
When working with several chats and several ...
STATUS DETAILS
New
Save option on Active Conversation form
It is possible to add custom field on the Active Conversation form but it is not possible to add a value to this custom field and save it. This is not possible manually nor via a business rule.
Idea is that it is possible to add data to Conversation records; e.g. after ending ...
STATUS DETAILS
New