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Allow selecting the target app for CRM record links when starting a chat in Teams


When creating a chat in Microsoft Teams related to a CRM (Dynamics 365) record, a link to that record is automatically sent to the chat. However, this link redirects the user to the last opened model-driven app instead of the one intended for the record (e.g., Sales Hub, Customer Serv...

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Category: Collaboration including Teams and Office 365 Integration (120)

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