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Trigger topic using Keyword


Hello Currently, we must configure many phrases to allow the bot to identify a topic. It might be easier to identify some trigger phrases items as keywords. That way, the topic can be recognized whatever the typed phrase from the user as long as it contains the identified keyword. Then topics ...

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Category: Live Chat (153)

STATUS DETAILS
Declined

Option to force "Create button" visible over subgrid


When the Create button is visible over a subgrid, it's nice to use it and users will see it a lot easier than having to go in the three dots to see it.


My proposal is to have an option on subgrids with just a checkbox, once checked, the button for Create a new record of this s...

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Category: General (1932)

STATUS DETAILS
New