Dynamics Email Tracking ignore disabled records


Server side sync will track emails to deactivated records. Deactivated contacts with emails, deactivated users. Server side sync should remove email addresses for deactivated records, after verifying there are no active records that have that email address. This causes a lot of wasted db storage...

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Category: Unified Experience: Search, navigation and performance (1131)

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Track Email Conversations; Track emails to and from contacts, accounts and leads


Email tracking used to support the following: Conversation tracking once a record was set regarding. Tracking both sides of the conversation. This no longer works and I have been told via my support ticket that this is 'by design'. As we don't want to track all emails, just those to and from co...

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Category: Email Management and Outlook Integration (249)

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Make list building easy with a usable, accurate, quick query builder


Dynamics has had advanced find forever. Its not pretty, but it works. Its efficient, easy to configure, easy to find what you are looking for, and quick. The NEW list building experience in marketing lists is TERRIBLE. Its slow, I have found 2 bugs in it, one of which prevented our team from ...

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Category: General (1390)

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