Extend the Recycle Bin storage duration
Currently, the Dataverse Recycle Bin retains deleted items for only 30 days. After this period, the data is permanently deleted.
For some users, data may be accidentally deleted due to errors in their code or workflows. For instance, a user might run a script that mistakenly d...
Allow users to hide hover popups completely in schedule board
When users hover their mouse over a task on the schedule board, a popup appears to display the task's details. While this feature can be helpful, some users find it frustrating as the popup can obstruct their view, making it difficult to reschedule tasks by dragging and dropping.
Allowing users to pull data from Customer Service historical analytics
The data used for the Customer Service historical analytics reports are stored in a Microsoft-managed data lake. Some customers have expressed a desire to pull this data from the reports into their own databases, such ...
Environment update notifications
Dynamics 365 environments are typically updated every weekend. However, to ensure optimal performance and address critical issues, there are times when updates are rolled out mid-week. These updates are executed automa...
Enhanced Who Knows Whom emails tracking
According to the Microsoft Learn documentation on Who Knows Whom (WKW), the enhanced WKW feature uses data directly from Exchange to identify and establish relationship connections. To enable this functionality, Server-Side Synchronization (SSS) must be properly configured.
On...
Use the same Precision setting for all the Price List Item pricing method
In Dynamics 365 Sales, when using the "Percentage of List"
Allow users to configure live chat maximization and minimization
Currently, the Customer Service chat widget in Dynamics 365 offers limited flexibility—it can only be closed, minimized, or set to a fixed size. However, many clients would benefit from the ability to maximize the chat...
Allow UTM tracking for D365 record URLs
At present, there's a known limitation when using UTM tracking in email links that point to Dynamics 365 (D365) records. If tracking is applied for these links, recipients will encounter an error when attempting to open them after the email is sent.
This behavior has been conf...
Enable hyperlink editing in Rich Text Editor (New Look) without selecting the entire link
In the Rich Text Editor (RTE) for the New Look in Model-driven apps, editing hyperlinks requires users to select the entire hyperlink text.
This was not the case with the legacy look, where users could simply place the cursor on the hyperlink ...