the width of Dynamics 365 screen
We want you to be able to adjust the width of Dynamics 365 screen in WEB version Outlook.
STATUS DETAILS
Needs Votes
Automatic entry of support cases in conversation forms
Regarding omni-channel live chat, the following article indicates that support cases are automatically populated in the conversation form issue under certain conditions.
https://learn.microsoft.com/ja-jp/dynamics365/customer-service/recor...
STATUS DETAILS
Under Review