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Editing saved queries/views before running them in modern advanced find


Modern advanced find requires users to run the query before being able to edit filters on a saved view, sometimes this can take a long time due to the amount of data, it would be good to be able to edit the filters without running the query first which was...

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Category: Unified Interface (652)

STATUS DETAILS
New

Security permissions


Create permissions view on new UI and reorganise the categories so that they make sense. some stuff is under custom entities when they aren't custom but just OOTB entities. Have the row at the top fixed pane so when you scroll can clearly see which dot to click without remembering 1 - create 2...

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Category: Unified Interface (652)

STATUS DETAILS
New

Allow exact match searching on single characters


We recently raised an issue with Microsoft because users were reporting when using the global search, they could search exact matches by using inverted commas "Example" etc and this would bring back any records that have an exact match.


However when searching something like "C...

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Category: Unified Interface (652)

STATUS DETAILS
New

Make case forecasting report customisable


Case forecasting report doesn't display the correct data and is not clear what data model it is based on to review and amend.


Allowing customisation to the power BI report so makers can control the way the report works and what it is based on (eg custom entities included) will...

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Category: Customer Service Insights – BI Analytics (45)

STATUS DETAILS
New