Add the button to manually re-sync all the personalization existed on marketing email.
Please add the button to manually re-sync/re-fetch all the personalization existed on marketing email so that end-users can click this button before sending out the email. Making sure all the data is fetched to avoid any mistake when communicating with customers.
STATUS DETAILS
Needs Votes
KA search box that uses record type functions inconsistently
Based on the record type, with case, we can target a text field that will get append automatically into the KA search box. However, the success rate is about 60% to 70% when creating the case for the first time (after closing the case and accessing it again, the function works properly).
STATUS DETAILS
New