web
You’re offline. This is a read only version of the page.
close

Possibility to use Customer Insights - Data Segments in Customer Insights - Journey segment builder


Currently it is only possible to select CI-J Segments in the CI-J segment builder. It would be great if it was possible to also combine CI-D segments in the CI-J segment builder.

Read more...
0 Comments

Read more...
0 Comments

Category: Segmentation (248)

STATUS DETAILS
Completed

When building Journeys based on Customer Insights - Data segments actions should be shown on the corresponding contact's timeline


When using segments from CI-D in Journeys, the audience is the customer profile. Since the customerid backstamping process ensures a connection between the contacts and CI-D customer profiles, any journey actions towards a CI-D customer profile should be visible on the corresponding contact's ...

Read more...
0 Comments

Read more...
0 Comments

Category: General (196)

STATUS DETAILS
Completed