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Contract Item Description is limited to 30 characters where GP inventory item description is 100 characters


The field service pulls item numbers from GP Inventory. The GP IV item description is 100 characters. But when the item is selected on the FS contract it truncates at 30 characters. The FS contract line item description should be 100 characters to match inventory.

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Category: Field Service - Other (17)

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PO Return does not allocate quantities for the item being returned


A PO return that is not posted does not allocate inventory. The reason it is not posted is because they are awaiting the credit from the vendor but would like the inventory allocated so that it cannot be sold.

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Category: Distribution - Purchase Order Processing (86)

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close YE close window when a Retained Earnings account does not exist


Recently when a client was running the YE close routine in GL, a message appeared that the retained earnings account did not exist. She knew that the account in the YE close window did indeed exist so she closed the error message and thought the process would continue. The post to divisional...

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Category: Financials - General Ledger (80)

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