HI D365 Commerce Team

We have a customer who has a promotion which was supported by their previous ecommerce partner platform but is not supported by MSFT Ecommerce. We need your support on this.

Promotion Details:

Buy X, Get $300 Credit/Gift Amount, which can then be utilized on a specific set of products. Those specific gift items to be presented to the customer in a Modal format both on Ecommerce and POS side. Currently this feature of Gift Amount/Credit Amount to be spent on specific items does not exist in Dynamics Commerce promotion engine. Customer wants this promotion to trigger based on an Omni Channel coupon for their Brick and Mortar and Ecommerce channel.

Concerns: Customer does not want to go into the creation of a new discount type as that can have performance and business impacts (due to pricing engine customizations).