There used to be a function to [Send Direct Email] on Contacts View’s ribbon. However, after the recent update, that function is removed from the ribbon and therefore we cannot send direct email from Contacts View anymore. It is inconvenient having to open each individual record and hit [Email] on Timeline every time we need to send emails. We would like to get the ability back on Contacts View so that we can send emails from there. Thank you for your consideration.

Category: General
Under Review