The login to the SharePoint service from the Field Service Mobile app is performed using legacy authentication (WS-Federation - version 1.3). Due to security reasons, number of customers are no longer allowing legacy authentication with MFA configuration. This prevents the use of SharePoint integration through app for these customers and takes away major functionality of the app. The request is to add oAuth as a modern connection method for SharePoint.

Category: Mobile
2020 Release Wave 2
Ideas Administrator

Thank you for your feedback. oAuth support for SharePoint is planned to be enabled in a future Field Service Mobile release.

Thank You,

Jonathan Baker

PM, Microsoft 




Where is it at on the roadmap?

Category: Mobile


I support this as one of the key features of the Field Service Mobile Application is to allow the Technician to take all required documentation with him on a visit. Especially when in a remote 'off line' location.
Not being able to do so does impact us directly

Category: Mobile