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SMS Character Count

As a marketing manager,

I want to the OOTB SMS character count to count the number of characters post URL shortening.

So that when I use a URL in an SMS that has 100's of characters (e.g. for UTM tracking), the total count is for the actual message sent.

And so that and I can better avoid truncated messages being sent.


Acceptance Criteria


Character Count Accuracy

  • The system must count the number of characters in the SMS after URL shortening.
  • A character count should reflect the actual number of characters that will be sent in the SMS, including the shortened URL.


STATUS DETAILS
New