Customer orders in the POS often involve a greater level of communication with the customer. As such, when things go wrong or edits are made to the customer order, it would be nice to attach a note to detail what happened. 

The notes functionality in D365 is great and gives a lot of flexibility to users to add details and capture important information in a free form note field. Bring this functionality to the POS in the form of an operation that can be configured to a button. Retail customers will enjoy this feature!