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Our customer has a specific request regarding the handling of loyalty payments in customer orders.

Currently, when a customer order is created and includes loyalty payments, the corresponding vouchers are automatically posted to the account of the customer who made the transaction.


However, the customer proposes a change:

they would like to have a feature to make all loyalty payments to be posted to the default customer account.

The reason behind this request is to reduce the volume of transactional data in the system.


At present, the system aggregates the posting of transactions, consolidating them into a single sales order for each customer.

In the case of loyalty payments, where the sales and payment are posted with the Customer Account, this increases the volume of transactions, which could potentially impact system performance.


The customer's proposed change aims to mitigate this potential performance issue by consolidating all loyalty payments under the default customer account.

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your suggestion, but this is not in the roadmap.