2

Hi,


Would be nice to have Set Individual Panel/Session Windows Size from Global option Set


Thanks


Venkatta

STATUS DETAILS
Declined
Ideas Administrator

Thanks for the idea. There are no new feature investments on USD and we recommend existing customers to plan to migrate to Customer Service Workspace (CSW) app, which is a web based app with OC and unified routing supported. Our future roadmap and investments are targeted at CSW for all agent/supervisor experiences specific to Customer Service. 
Migrate to Customer Service workspace | Microsoft Learn

For any questions, feel free to reach out to Fast Trach or Customer Success teams.