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Although this is standard behaviour, so this would be classed as a "New Idea", I'd class this as a bug.
When using the "Enhanced Email for Timeline" feature, if you create a new email from a case/opportunity, then choose to pop-out the email to a new window, the "Regarding" and "To" fields are cleared in the popup.
Work around is to press "Save" before popping the email out to a new window.
My idea is that when the pop-out button is pressed, the information from the email which has been drafted should be copied to the new email which appears when it is popped out.
STATUS DETAILS
Needs Votes
Administrator on 9/26/2023 2:54:06 AM
Thank you for your idea.
Please provide further details so that we can understand your idea better.
Regards,
PM, Microsoft