Outbound marketing provided the ability to export members of a Segment to Excel. Real Time marketing no longer provides this feature, which is still very much required by customers. Business scenario's we have encountered is where the business sends out physical print to customers via post. They are using D365 Marketing to segment their customer base and need the ability to export a segment to Excel and provide the list to a mailing house for printing and postage.
Comments
This is such a key part of transitioning between outbound and real-time and generally a useful function. Please make real time at a minimum be able to deliver functionality offered by outbound.
Category: Segmentation
This is required urgently.
Thanks,
Seán
Category: Segmentation
This is really hindering our ability to double check segments - it is sorely needed ASAP!!
Category: Segmentation
The most up voted idea in the category and no response from Microsoft, ridiculous.
This is basic functionality and needs implementing as a priority.
Category: Segmentation
There needs to be a larger push on parity of features from Outbound to RTM. If Microsoft are no longer offering Outbound to "new" customers as a standard offering then they should at least ensure RTM is not a "downgrade" in certain areas...
Category: Segmentation
Definitely needed - customers need this additional assurance to cross-check the segment logic returns the correct results, as well as all the other great comments added below with suggestions.
Category: Segmentation
Yes, we really need that feature, could you implement it please, like in outbound marketing ?
Category: Segmentation
We used this feature all the time with Outbound Marketing. We are delaying switching to Real Time Marketing until this is available. Needed to create lists for telemarketing to segments and/or to send postal info to support campaign activity.
Category: Segmentation
Upvoted. We need this for RTM like in Outbound. There is no possibility to really validate data in the segment
Category: Segmentation
100% critical feature!
You cannot even copy paste the list from the "members and insights" tab of a segment.
There also needs to be a way to query contacts based on their segments.
Category: Segmentation