Social profile URL link should be populated by system in customer service workspace for facebook messenger channel.

Currently, the system does successfully create a social profile when a chat is initiated from Facebook Messenger.

However, the Facebook profile link and social profile ID are not populated by default in the social profile entity.

This behavior appears to be by design, as the current schema for the SocialProfile entity does not include fields for storing the actual Facebook profile URL or unique Facebook ID which should be stored.