3
A situation was identified as when trying to post an invoice for a sales order, having a Total discount Percentage configured, an error message would be preventing the process to complete.
This situation may result if the Total discount percentage may end up as an irrational number.
Error message presented:
Sales order: xxxx
Voucher: xxx
The transactions on voucher xxx do not balance as per xxx. (accounting currency: 0.01 - reporting currency: 0.00)
Voucher transactions
Voucher xxx, date xxx, account xxx, transaction currency amount 38.34, accounting currency amount 38.34, reporting currency amount 0.00, currency GBP, text
Voucher xxx, date xxx, account xxx, transaction currency amount -38.34, accounting currency amount -38.34, reporting currency amount 0.00, currency GBP, text
Please kindly help in considering a change to accommodate/correct this behavior , the business impact Is very high. Auditing processes are not passing, and as well, manual solution to solve the behavior encountered on every sales order affected, is very tedious and subject to human error.
*with reference to CR583498
This situation may result if the Total discount percentage may end up as an irrational number.
Error message presented:
Sales order: xxxx
Voucher: xxx
The transactions on voucher xxx do not balance as per xxx. (accounting currency: 0.01 - reporting currency: 0.00)
Voucher transactions
Voucher xxx, date xxx, account xxx, transaction currency amount 38.34, accounting currency amount 38.34, reporting currency amount 0.00, currency GBP, text
Voucher xxx, date xxx, account xxx, transaction currency amount -38.34, accounting currency amount -38.34, reporting currency amount 0.00, currency GBP, text
Please kindly help in considering a change to accommodate/correct this behavior , the business impact Is very high. Auditing processes are not passing, and as well, manual solution to solve the behavior encountered on every sales order affected, is very tedious and subject to human error.
*with reference to CR583498
STATUS DETAILS
Declined
Administrator on 5/2/2023 10:11:50 AM
Appreciate you taking the time to feedback. You are pointing out a known design limitation in grey zone scenarioes resulting in a penny rounding difference, for which not straight forward steps need to be taken to resolve by the user. We do not have any plans to extend this capability. As there has been no increase in demand for such a capability over the past +12 monhts, and has remained at 3 votes, we will decline this feature request.