5

In the new 9.1 UI, when in an initial e-mail sent by the client, the user is unable to easily view the entire e-mail by hovering over the description column

 

In the old UI, users could hover over the description column and getting a more readable preview of the e-mail. It is more condensed and much more difficult to read the preview in the current UI.

  

Steps to Reproduce

·      Go to Dashboards View -> Cases and Tasks available to work on (can happen in other views as well)

·      Hover the mouse over the description column on an e-mail with a description

Results

Preview of body of the e-mail can be seen, but it’s compressed and therefore difficult to read.



Category: Email
STATUS DETAILS
New