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Today, you cannot inactivate or a hide an affiliation from being visible in the POS. Retailers occasionally want to expire or retire affiliations so they are no longer added to customer records in the POS. A toggle field that allows to hide or inactivate an affiliation so that is not visible in the POS would be very helpful. In this way, associates would not be able to add affiliations that the retailer no longer wants to offer. OOB it will not let you remove affiliations if the affiliation exists on a sales order. So this requirement cannot be satisfied without new functionality.
STATUS DETAILS
Completed
Administrator on 3/19/2023 6:14:37 PM
Thank you for your feedback.
We released this feature as part of the functionality in 10.0.0. You can now mark an affiliation as "Hide in channels" which will hide such affiliations, however, if you create a special pricing or discount for such affiliations, then they will still be applied on the customers who are associated to such affiliations. Another use case of this feature is that, there are some affiliations which should not be shown to the customer or cashiers should not be allowed to add themselves to avoid fraud scenarios.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/set-up-customer-loyalty-program
Sincerely,
Shalabh Jain,
Microsoft.