1

Implement "Convert to Work Order" button in the Dynamics Mobile App. Currently it is missing form the App. The only way to use it is to install another application that for the customer is time consuming and overloading the devices.

Category: Mobile
STATUS DETAILS
Declined
Ideas Administrator

Thank you for submitting your idea.

If you are speaking about the Field Service Mobile app, we do not have any plans to support convert to work order from a case. In the Dynamics 365 for Phones & Tablets app, we do not have any plans to support that action offline. However, if you are using the Unified Interface, you should be able to achieve any actions that you can in the web in online mode. 

Thanks,

Field Service PM Team