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When sending Invoices / Statments / Credit Notes there is no visibility to see what e-mail address was used when the document was sent
The Invoice Journal has an e-mail field that can be added but this is the e-mail from the Customer in Customer Service and not the e-mail address from Print Management
You need some way of being able to see what e-mail address was used for a particular Invoice - A customer may ask "Who did you send that to" and the answer may be whatever the setting is at that time in Print Management
As well as a screen view / modified view the e-mail address could be shown in the Batch Log - The batch log shows what has been sent to a printer - why can't it show the e-mail address for those sent by e-mail
The latter would also involve Microsoft to fix the size issue of the Batch Log (500 Lines - Approx 230 Invoices isn't large enough)
The Invoice Journal has an e-mail field that can be added but this is the e-mail from the Customer in Customer Service and not the e-mail address from Print Management
You need some way of being able to see what e-mail address was used for a particular Invoice - A customer may ask "Who did you send that to" and the answer may be whatever the setting is at that time in Print Management
As well as a screen view / modified view the e-mail address could be shown in the Batch Log - The batch log shows what has been sent to a printer - why can't it show the e-mail address for those sent by e-mail
The latter would also involve Microsoft to fix the size issue of the Batch Log (500 Lines - Approx 230 Invoices isn't large enough)
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