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CRM 2013 - Option 'none' under System settings for 'Set default telephony provider'

Aftab Hussain on 2/5/2014 4:30:00 AM

There should be an option called 'none' under System Setting > 'Set default telephony provider' so that a user who do not wish to use Lync or Skype must not get the hyperlink on default field 'Phone'.

Category: Microsoft Office Integration
STATUS DETAILS
Declined

Comments

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RE: CRM 2013 - Option 'none' under System settings for 'Set default telephony provider'

Thank you for your suggestion. We are considering this functionality for a future release of CRM. Thank you, Tony S. This posting is provided "as is" with no warranties, and confers no rights.

Category: Microsoft Office Integration

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RE: CRM 2013 - Option 'none' under System settings for 'Set default telephony provider'

This request has more votes, please consider voting it up:

http://crmideas.dynamics.com/ideas/dynamics-crm/809746

Category: Microsoft Office Integration