Customer service key in a sales order
where the order confirmation must be sent to a particular mail address. This is not possible because of using ER/Business documents.
Customer service needs this, because the customer specific ask for the order confirmation to a particular mail address.
Comments
This is really a must have to use configurable business documents as the document engine in D365.Perhaps 85% of all orders are going to a predetermined mail address on the customer account, but there will always be an amount of sales orders, where you need to send the order confirmation to a specific mail address.
Category: General