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Showing open status activities before confirming a support case to resolve

RENA SATO on 6/19/2015 1:30:00 AM

I would like to have a function (CRM2013 had it) which can inform users that a support case is not able to resolve if the case contains any open status activities.

-DynamicsCRM2013 Online was not able to confirm a support case if there were any open status activities involved
-DynamicsCRM2015 Online is now able to confirm a support case even though there are open status activities involved

Category: Account, Contact, Calendar and Activity Management
STATUS DETAILS
Declined
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Administrator

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