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Ability to extract chat history

Kunal Kochhar on 6/7/2019 3:52:29 AM

Would be great to extract chat history and integrate with CRM contacts in an authenticated scenario This ties into needing a Portal Authentication and auto-linking a contact with chat session

Category: General
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 4/12/2021 7:52:18 AM

Thanks for the suggestion. This has been moved over to our new Power Virtual Agents Ideas here:

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Ability-to-extract-chat-history/idi-p/399085#M28372