Users wants to have na option to disable the warning mesages (eg: ‘The email below might contain script or content that is potentially harmful and has been blocked Open Message’ for incoming emails in CRM Online”.) on email activities on CRM 2015 Update 1
Comments
Most of the email activities contains a warning says--"The email below might contain scripts or content that is potentially harmful and has been blocked".
Customer need a workaround by which they will be able to disable the notification for the organization as the users get confused why they are getting this notification for emails and they considered this as an issue in CRM or with an email content.
Category: Unified Experience: Search, navigation and performance
I used a Word document to create the message and pasted the same in a CRM email, it still gives the same error message. What's more it interferes with the workflow steps too.
Category: Unified Experience: Search, navigation and performance
Any update on this? As my customers find this warning very annoying.
Category: Unified Experience: Search, navigation and performance
Everyone uses HTML email these days, so even if we mail a contact in plain text, we willlikely get some rich formatting or html back in response. An global settings option to disable this warning, so we can quickly view the email trail would be very useful: "The email below might contain script or content that is potentially harmful and has been blocked." Fingers crossed :-/
Category: Unified Experience: Search, navigation and performance
All new customers and demos think I am doing something wrong. Being able to disable this would be perfect. It also takes up to much space, when all you want to do is see the email in the timeline!
Category: Unified Experience: Search, navigation and performance
I’ve spoken to Microsoft regarding this, and they’ve mentioned it is just a warning message that is displayed on the email and doesn’t block normal CRM behaviour. Unfortunately, there is no way to turn off this warning.
Very helpful response from MS...
Category: Unified Experience: Search, navigation and performance
I’ve spoken to Microsoft regarding this, and they’ve mentioned it is just a warning message that is displayed on the email and doesn’t block normal CRM behaviour. Unfortunately, there is no way to turn off this warning.
Very helpful response from MS...
Category: Unified Experience: Search, navigation and performance
Administrator on 6/29/2018 9:38:00 AM
Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.
Sincerely,
Karthik Gangidi
PM, Microsoft