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When we connect to a Client Environment/Tenant the User is added to Business Central Users as USER_435FJEDFBN3353JB53


You therefore do not know which User has accessed or completed some setup etc. While you can adjust the Username to be Fred Bloggs, the Full Name is still displayed as USER_XYZ on the Headlines


The Headlines should be amended to show Username or allow the modification to the Full Name.


This used to pull in the username@companydomain but this has changed, can it be fixed!

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How about when a Helpdesk Agent doesn't want to leave his/her full name and/or contact information like e-mail, behind in the system of the customer? It does make sense to respect the personal information of the Helpdesk Agent's user and anonymize this.


This behavior is by design:

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/delegated-admin#managing-delegated-permissions-as-a-partner

https://learn.microsoft.com/en-us/partner-center/gdap-faq#why-is-my-username-replaced-with-user_somenumber-in-portalazurecom-when-a-gdap-relationship-exists


If I'm not mistaken, the Guid isn't random and can be related to a user of Entra ID on the tenant of the partner.

Category: Tenant Administration