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Now e-mail editor does not have option to select and set default font for editor. Editor has its own default font set - Segoe UI. After going to Activities->E-mail->Insert Template and inserting template with text format "Calibri", if you click on the text it is showing Segue UI ,which is not the correct format.

The idea is to look for feasibility on introducing functionality to set default font in e-mail editor.
STATUS DETAILS
Needs Votes

Comments

P

This is possible: https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-email-font-admin
It's no user setting, but this can be different for each Form.
Regards

Category: Email Management and Outlook Integration

P

Same trouble with the new interface. No standard settings can be set in the font. Please add this function

Category: Email Management and Outlook Integration

P

This request is duplicate to:

https://experience.dynamics.com/ideas/idea/?ideaid=8a9dfbc3-6689-ea11-99e5-0003ff689578

and

https://experience.dynamics.com/ideas/idea/?ideaid=b19f1199-d5ae-ea11-8b71-0003ff68f609

Category: Email Management and Outlook Integration