Often customers will ask for a return authorization with quantities that do not represent what is accepted back into inventory for credit. For example, if a customer asks for a return order for 50ea of a part. When the parts arrive it turns out the warehouse worker boxes only 45. Another 5 of the parts were used and are not acceptable to be returned to stock. Within F&O there is no easy way to simply mark down that only 40 parts are being received back and let the 10 show as closed out or canceled. The only way is to register 40 parts, which creates a second line within the return order. This requires that someone delete the extra line for 10ea. This creates confusion when reviewing the details of what the customer initially asked to return vs what was actually receipted. The return order should preserve the full history.