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Summary

Improve the system's error handling mechanisms and documentation to provide clarity and guidance when users encounter limitations with multiple project parameters in Dynamics 365 Project Operations.


Issue Background

Users previously had the ability to create multiple project parameters within Dynamics 365 Project Operations. This feature was recently removed or limited without proper documentation or guideline for existing configurations where multiple parameters are in use. This led to business process errors, disrupting the ability to save new projects.


Problem Statement

  1. Lack of clear documentation or guidance on changes related to the limitation of creating multiple project parameters.
  2. Business process errors with no immediate workaround guidance can significantly impact business operations.


Proposed Solution

  1. Error Messages: Implement more descriptive error messages that not only specify the issue but also guide the user on how to resolve it. For example, if more than one project parameter exists, the error should state so and guide the user on deactivating the "PreValidateProjectParameterDelete" plugin to resolve the issue.
  2. Documentation: Update the Dynamics 365 Project Operations documentation to detail the limitations around project parameters, including potential issues and resolution steps.
  3. Change Management: Release guidelines in advance of the change to allow businesses time to adapt their processes. This should be part of a well-structured change management process.


STATUS DETAILS
New