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Hi everybody,


We encountered an issue with D365 F&O Retail. Unfortunetly we had to use many mix and match discount and then creating a sale order is long due to discount calculation.

In Retail, there is a flag (Manually calculate multi-line prices and discount) to delay exact price calculation when the order is completed. Unfortunetly this option is common between the call center and the POS. We don't want to delay the calculation for the POS.


Is it then possible to separate the option between the call center and the POS (in fact the functionnality profil of the POS).

It is how it should work according o the first version of the official microsoft documentation on learn site.


Thanks for your support

Category: Call Center app
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