Hello,

We have upgraded to GP 2018 October Release (18.4.1361) from GP 2016 R2 (16.00.901).

We are using Project Time and Expense Feature to claim employee expenses for projects. After the upgrade, the approver cannot view his team’s expenses once he clicks Approve Expense Report which redirects the approver to the Navigation window for approval of expenses, which is also blank.

However, the Workflow Managers can view all submitted expenses, whose status is pending user action.

Interestingly, the approver can apply workflow actions via alert emails.

We raised a support ticket and the Microsoft support engineer advised us a resolution to enter the Approver's name in the delegation window under Employee Maintenance Window (TrackingID#2205120060000535), then the approver can see all his pending expenses, At the same time support engineer submit that issue to the development team as he believes it shall be also fixed in newer versions.

Please fix this problem in newer versions or via the service pack, as by doing this the approver can see all employee's expenses whether they are relevant to him or not and it makes confusion.

With Regards.

Irfan Rasheed | Manager ERP | Avanceon Limited