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Service charges for an Open sales order is exported via Sales order line charges V2 and visible in the Excel spreadsheet, however when the Sales order in Invoiced and the Sales order line charges V2 export is run again , the service charges are no longer exported.
STATUS DETAILS
Declined
Administrator on 12/3/2021 3:01:35 PM
Thank you very much for your input. The reason, as communicated from support, is that fixed charges which are not marked with "Keep" are applied upon the first invoice event, and then removed from the sales order. For yout PBI you should use the invoice entity for the actual sales order amounts including charges. Also consider that sales orders can be deleted (also when invoiced), therefore do not use the sales order when doing business reporting on realized invoiced amounts. Use the invoice data entities.