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In the CRM 2011 Client for Outlook the click behavior for the navigation buttons is different than in the web client whereby:
1.) You click on a navigation button such as "Administration"
2.) In the Admin area, you click on the Security Roles button. The Security Roles view appears.
3.) You go back to the Left Nav area and click the Administration button again.

You would expect the Administration area would refresh, taking you back to the root menu. Instead the button does not refresh the area. You need to click another Navigation button, which takes you out of the area, then click the Administration button again to bring yoyu back to the root menu.

It would be nice if clicking the button again would refresh the area the way the Web Client behaves.

STATUS DETAILS
Declined

Comments

M

Thanks for sharing the suggestion. This is a design limitation within Outlook extensibility. I agree that it introduces an extra click when going back to default folder within an area.

Category: Microsoft Office Integration

M

Thanks for sharing the suggestion. This is a design limitation within Outlook extensibility. I agree that it introduces an extra click when going back to default folder within an area.

Category: Microsoft Office Integration