My tenant has two environments (Development and Production).

The production environment contains 1:1 copies of Guides from the Development environment.

When I use the Dynamics 365 Guides (for Windows) app to "Copy link to this guide" (E.G. ms-guides://productionEnvironmentURL/g/xxxxxxxxxx) I try to scan the URL with the headset, but the headset enters the guide within the Development environment, despite the fact that the Production URL is embedded inside of the ms-guides:// link.

The Guides headset user has full permissions to switch over to the Production environment, but the HoloLens 2 Guides app does not heed the productionEnvironmentURL inside of the link to the Guide and simply enters the 1:1 copy of the guide inside of the Development environment.

I wonder why the environment URL is encoded inside of the link, if it does not tell the Guides app to switch environments?

Thank you for taking a look!!